Our Reviews

Smooth and easy. All good.

Jacob is so helpful and such a nice guy to work with. He was able to get our vehicle completed in a timely manner and we really appreciate that.

The service department is top notch!! Ashley is on top of her game and explains everything well

It was great! I was helped immediately upon my arrival. All my questions were answered. I was very happy with my choice of cars

Jacob is fantastic, he had my car in and out in no time. The waiting area is clean and comfortable.

Everyone was very nice and the service was great.

Excellent response to issue. Fixed quickly. Thanks, Jacob.

Everyone was friendly and the service was great

Outstanding as usual!

Great experience, professional and no issues to report.

Check in was easy and Jacob was easy to work with on the vehicle.

The service rep kept me informed very well and was able to keep my costs down by finding part of the costs was covered.

I got there at 7 and watched as the doors opened. I was fourth in line. I needed an oil change and a check on a failed radio system update. I left at 9:30. It might make business sense to get routine things like oil changes done faster. I can save 2 hours and about $50 by going to a quick lube joint.

Felt like I was bothering the staff asking for service

Ask a question about tire pressers, young man explain what tire pressure read in my truck. Great job..

Very relaxed friendly no stress very smooth and enjoyable experience

Staff was courteous & warranty re were made promptly

Always very professional and friendly

Prompt and courteous

Allen is great !

So thankful for Clint and Allen taking such good care of me. It was a great buying expereince. I love my new Silvarado!

Cody was amazing always helping me when I had questions and being patient with me. Kale was very helpful as well.

Patrick was right on top of what I needed for my car took care of it.And let me know when the part was available so I could come in and have it fixed.I appreciated the dedicated service

I have dealt with the most rudest , unprofessional and disrespectful individuals ever. I took my truck in for a oil change and tire rotation, needless to say I did not get my tires rotated like I specifically asked for because Jara had a sever attitude, he had one when I pulled up and always had one ever since I been going there. When I went to checked out I asked if they had put air in the tires , he said they should have and asked for the ticket back from the cashier and realized he didn’t put it down to do , and then asked me if wanted him to take the truck back , I said yes it should have done the first time. He mad stump over to the computer to put in the work order throwing a fit the whole time . Not one apology mentioned. I waited for almost a hour before I checked on the truck . I had asked the cashier him , his back was to her I know he heard her because she was loud enough the lobby heard , she asked him two more times finally he turned around , he was not on the phone with a customer, they were not busy. On his way through the door over his shoulder I guess I’ll have go back again. He came back an told me it will be another 45 minutes up two hours before they can do the rotate and ask if I wanted someone to take me home and pick me up. One of the techs got sick an went home. I can understand someone getting sick but a little communication would have helped . I told him no I needed to get home. He proceeded with his unprofessional, disrespectful attitude. When I got home I smelled oil burning again and was strong , I was thinking maybe some oil was spilled, mind you it only took me 10 minutes to get home and into my drive. I smelled oil when I got out of the truck when parked in front of my garage. So I looked under the truck didn’t see anything, I proceeded to crawl under the truck on my back, “ a 60 old woman” mind on her back and her knees to see if there was a leak something I asked to be done at the dealership. Opened the hood to check from the top didn’t see anything but you can smell it. I checked the oil. I know the difference between transmission and oil stick . There was barely anything on it . I wiped off the stick put back in and waited a few checked again the same results. I was on a little bit of a incline so I back out into the middle of the street on level ground checked for leaks again crawl back under the truck to check and proceeded to check the oil dip stick same results. Then I called back to the dealership to talk to service manager couldn’t get a hold of him , finally I got a hold of the GM he told me to bring it back he was going to get the service manager his self check it. Took it back customer representative Megan took the truck not the service manager like I was told to the back. “ That is another person that down right dispectful hateful , unprofessional and the rudest” she came back with a picture of the oil on the stick showing it was full. An got nasty with me about it and asked me if I let the truck set idling for 5 to 10 minutes, I told her I just got of the truck just drove it home. She said they let it idle for 10 minutes, that was a lie I wasn’t there that long. Said there was no leaks. I called the service manager he gave me the same song and dance story about they had several come back saying there is no oil and that’s the way trucks are made. I paid a lot money for my truck and have bought multiple vehicles from Weisners in Huntsville and Conroe an had nothing but hell with them for the last four years. I could have went with something else but I like my Chevrolets and GMC. The dealerships are disrespecting women by thinkng we don’t know anything about vehicles and we’re clueless. They think people are clueless about vehicles when we come in for service, we drive these vehicles everyday we know when there is something is wrong listen to us quit blowing the customers off and have people that actually care not just there drawing a pay check. I will not be back to either dealerships, my family want be back , my friends want be back and Weisners you lost close to two hundred thousand dollars in business the day I was in there I had friends sitting in your lot that was going buy a couple of big top of line trucks , they left when I did because of the service I got. This isn’t first time I got this kind of service , even the buying part was bad. I will be taking my business elsewhere.

Allen Klase was very helpful

Always great, Megan and the entire service staff are wonderful.

As far as everything to do with the accident all repairs were done and I was pleased with that. While in the body shop my drivers side mirror mechanism was damaged. It was not like that when I brought the truck in. Body shop personnel said it was not damaged while in body shop and this was not caused by the accident.

All was good

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The infotainent center is functioning exactly as it was before I took it in. Repirted and they said they will take it to the next level.

Met by friendly knowledge folks. Got right on my issue and fixed it timely. Very nice young man drove me to the office and offer to pick me up if needed.

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Work was done faster than promised

Courteous and helpful staff. Always a good experience when we visit.

The collision shop guy Stewart was awesome! He stayed in communication with us about my car and getting an estimate.

Very efficient

I have had great service any time I used the service or sales departments. Everyone is personable and very kind.

It was a great experience buying my 2026 Chevrolet Trax. Hector Gonzales and his staff did a fantastic job without pressure. I will definitely be back and again than you to He tor and the team.

Overall great experience. Easy to speak with Hector (sales Rep) and GM. Was able to work out the Q&A via phone calls and text, so i wouldn't have to be at the dealership for multiple hours. No hassle in the purchase.

Smooth & quick. Jarad was very helpful

My service dept. person, Patrick, was excellent in getting me checked in and getting my service started. Listened to my reasons for seeking service and was very knowledgeable in addressing possible causes for my problems. Kept me updated while I waited for the service to be completed.This was the most personable experience I have had at your service dept. since I bought my truck. That makes a big difference.

It was a great experience for my first time at this location. It was simple, fast, and friendly.

Easy and fast purchase

This was the best car buying experience I’ve ever had, hands down!!!

Quick service, great customer service.

Hector and the whole team were so nice to work with. I was in and out picking up my new truck in less than an hour. They explained everything to me and really worked with me on the price and payment I was looking for. It did need an update once I drove it a little. This totally happens with new EVs, not their fault at all. They got me right back in, and gave me a great car to drive while mine was being updated. I couldn't get over how pleasant everyone was. The tech came out and explained the update and what the update fixed. Couldn't ask for a better experience. We'll be looking at Hector and team in the future to get us in another truck! We live in south Conroe, and even if thats a little far... we will still come back to Wiesner in Huntsville. Cheers! Lori

Very good experience

Great customer service. Had us in and out in now time. Thank you Michael!

The service advisors are not friendly. Over all not friendly

Great customer service keep up the good work.

Everything was easy and our salesman was on top of everything. Finance department was also top shelf. Great experience.

Smoothest car buying experience ever

Cody and Kale are such a pleasure to work with. They make the purchasing process better each time we have been there.

Y'all were great and Cody Hall was awesome and also y'all financing department. I will be recommending people to go there..

Good experience they always take care of me in a timel

Our purchase was easy, informative and exciting. Brought back memories of a great hometown dealership, family-owned business where your family just by walking thru the door.

I had a wonderful experience at Wiesner in Huntsville!! Adam Vance and Evan Arnold went above and beyond to get the exact car that I wanted! It was a smooth, seamless, stress free experience and I would recommend them to anyone!

I arrived around 5:30pm because my thermostat and a/c was not working. Provided the service advisor my info and extended warranty and asked him to keep me updated. All was taken care of in 2 days!

Came, got what I wanted and had great experience. Love my car.

Jarad did a fantastic job coordinating my service. I also appreciated being able to get a ride to work while my vehicle was being serviced.

Nice people, especially Hector and Taylor, and no surprises, which is what you want in the sales side at a dealership:

Patrick is great but having to wait 3 days for one’s truck without a loaner is a problem.

I came in for routine maintenance. The staff were pleasant and finished in a timely manner.

I always trust the service department to do the right service, no issues.

Service rep Josh did excellent job, explaining everything and keeping me informed. Also, both shuttle drivers were great, friendly and timely.

Quick Quality Service!

Good experience, good salesman.

From start to finish (choosing options, special ordering, purchasing our vehicle and warranty, and a walk through tutorial) the sales and finance group were extremely informative.

Everyone is always super helpful and kind

very good customer service

Did a good job but took an extra day when they damaged the new transmission pan.

Smooth friendly experience

What more can I say. Excellent service, friendly staff, good coffee.

Cody made the car buying experience so easy.He listened and made sure I got the vehicle I wanted!I will definitely do business with him in the future.

Good customer service and great service

na

Everything went smoothly. Warranty could have covered more.

Had no appointment and wait time was reasonable.

Allen was great!

As always, customer service is top notch and the diesel mechanics got my minor warranty repair done in a hurry. Great job all around!

Megan was helpful, thought my car engine had issues, but upon checking,, oil leak was discovered to be from initial oil change,,chain and filter wasn't cleaned properly...Got it fixed, within 1 or so hours

Mr Wiggins was a great salesman

I was told if I dropped of my truck, I would know what was wrong! No! It took two days for them to tell me what was wrong! They need better communication to the customers. Plus, I was told lots of people are having the same issue with the EVAP system for model! Is there a warranty or recall for that part? 2020 Silverado hd EVAP!

Excellent experience, great staff. They had the rare pickup that I was looking for

Service manager was extremely helpful and dealership repaired vehicle issue promptly. Very smooth process.

Communication is clear with timing expectations. Great group!

Great sales representative

Great service

Great people Great experience

A1

We brought our 2016 Suburban in for two issues: the radio/GPS screen that had stopped working properly, and a front‑end problem that we suspected might be a failing bearing. When we dropped it off, we explained our concerns and later received a phone call outlining the repair options. During that call, the service representative went into excessive detail about every issue with the vehicle, to the point that it felt like he was trying to make a point rather than simply explain what was wrong. We only needed a clear explanation of the actual problems. We approved the repairs, and the work took a little over a week. Throughout that time, the service department did stay in regular contact and provided updates, which we appreciated. However, when it came time to pay, we were told they do not accept checks over $250—yet they also charge an additional fee for using a credit card. This policy makes little sense, especially for a major repair bill. We spoke with the manager, who did agree to waive the extra charge, but the situation was frustrating and unnecessary. We will continue to drive the vehicle and surmise that all is in satisfactory condition. There is a 2-year unlimited milage warranty on the work completed which is good to know.

As always, the service department at Wiesner Huntsville was top notch! I whipped in unannounced for an oil change and was greeted on the service drive where they immediately took my vehicle back for service. Clint McLaren is a great leader and has a wonderful staff at the dealership taking care of all of their clients and their needs!

Very good service. Mu car was ready in a reasonable time frame. Friendly, knowledgeable staff.

As always, Megan is the one who puts service in Weisner. She is always willing and able to help no matter the situation. Over the years, there have only been two Service associates at the platinum level. Mr. Cole and Megan. If there is an award for top service associate, I nominate Megan. Thank you again, Megan

I have always worked with weasner i have purchased..Many cars from them. with the service that they provide, I will continue to be a customer for Years

Took advantage of the special they had getting three tires one for a dollar and received an alignment. On my AT4X GMC Truck .

Brought car in for one issue, left with another.

As expected

Great Buying Experience!

It was a pleasant experience doing business with the dealership.

Had a great experience getting an oil change and tire rotation

Had no problem, completed the service on time

This was the first time I have been to a car dealership and be in an out within an hour with the vehicle I wanted. Mark Wheeler was awesome to work with.

Adam was very professional and helpful and any all of my questions.

I understand parts take time to arrive, but there was hardly any communication during the 4 weeks my truck was parked at the shop. Rep. Patrick spoke to me as if he was doing me a favor. When I finally went to pick up and I was going to pay, didn’t even say hello, just pointed at the cashier with his chin and said “over there”. Very rude experience overall

Took my car in to have the computer re-loaded. Made an appointment. Gave the rep at the deask my warranty information and he took care of everything. Everything went smoothly.

Awesome. I was very nervous about buying a new car. The Last time I bought a car was 2014. Corey stayed in touch with me before and up to the final purchase. Once I met him he made me feel very relaxed. It was a great experience TY

I had my truck serviced and drove it home. Awesome job Weiners!

They took good care of us

The service was excellent. Did not take long to get my new vehicle.

A year. A year to get this part. Installation was fine

They were very helpful with the situation I was in.My GMC 2500 fuel modual went out with only 15057 miles on it I called the fealership and they gave me the number to roadside towing for GMC and they came to pick up the truck we were in town to pick up groceries truck was full of groceries what a time yo break down. When we got to dealership they put all my groceries in there refrigerators to help keep cold and gave use a loaner to come home in untill they could get the part to fix the truck and helped reload all the groceries into the loaner truck. Very satisfied with the dealership. Kept me updated on my truck until fixed. Thank you Weisners in Huntsville Tx.

All good

Attentive, timely

Jared did a great job, offering great customer service and very informative.

Adam was great! Got the exact deal we negotiated no add ons or crazy fees. Awesome experience would recommend!

Very helpful & courtesy

I got a notification from my GM app that I needed a new engine air filter soon. It was at 5%. I called Weisner's Huntsville and spoke to Amber. She said I could come in now and they would take care of me. I arrived, spoke to Amber again and maybe 20 minutes later I had a new engine filter as well as a new cabin filter and I was headed back home.

The team at Wiesner made the purchase experience hassle free.

got my service done in a timely manner

Very polite service, was great and fast

Work was done as promised and looks great.

In & out in 45 minutes. My experience was efficient and pleasant from the Service Advisor to the Cashiers. The Service Advisor hand wrote a list of service recommendations in the order in which they need to be performed. This act of kindness gave me a sense of caring. Team Wiesner deserves huge KUDO Thank You from a Happy Customer

Other than forcing me to purchase a new vehicle when i repeatly asked you about other options , very upsetting. You never ever said anything about renting a truck only a car. Which in my case would not work. In our state of mind, I feel we were taken advantage of

Oh my gosh!! I must have picked the best day ever to come in for an oil change. I brought my book with me because I knew that I would have to wait over an hour for my unscheduled service from previous experiences. I had just finished reading my first chapter and I glanced outside and my car was already done and waiting for me!! BEST SERVICE EVER!!!!